Netflix
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Netflix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 3547 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Movies and series, Good shows.
Cons: Customer service, None i can think of, Too expensive.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Netflix has 2.5 star rating based on 3547 customer reviews. Consumers are mostly dissatisfied.
44% of users would likely recommend Netflix to a friend or colleague.
- Rating Distribution
Pros: Good movies, Movies and series, Good shows.
Cons: Customer service, None i can think of, Too expensive.43% of users think that Netflix should improve its Customer Service.
45% of users say that they might use Netflix in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Any plan is great, it worth it.", "Start your service exactly on the date you want to be billed", "Review your service", "Very well done site and caring staff. surely reccommend", "Customer service is awful but they get their money . I try over and over to call for billing issues".
Most users ask Netflix for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Netflix Reviews
"I have cancelled in Feb but just got billed"
All got sorted out on the phone Much appreciated Call answered quickly Lady was very polite and efficient
"Account login"
Cant believe I cant use my own Netflix because wifi says Im not on my wifi. This is ridiculous and honestly upsetting
Got a message saying that I canceled my membership but I didn't!
- We really like netflix
- No cons
Preferred solution: Don't want my membership canceled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Money refund
Preferred solution: Full refund
I can't login!
Netflix no longer allows me to login! I know the ID and Password are correct but it still tells me:
The login information you entered does not match an account in our records. Remember, your email address is not case-sensitive, but passwords are.
What makes it even more frustrating is that it will work on some of my devices but not others.
For example I can login in to netflix on my nintendo 3ds and ipad but I can no longer login on my laptop or iphone.
keeps telling me my password is wrong!
HELP! I know the password is right!
Same bloody problem with my playstation, which until this morning was logged in on problem
Replying to
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My tv not working properly
- Pro i have a lot of great shows
- It cut off when it want to
Preferred solution: I would like for me television to start working properly
User's recommendation: No a good ideas
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Verified Buyer
Can t get it to work at my hotel
Preferred solution: Free upgrade. I’m stuck out of town and can’t get what I paid for
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Verified Buyer
Someone hacked my account and paid for Netflix without my permission
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I want to know why Netflix is taking money from my mpesa without my aproval
- Its good
- How do you pay your self
Preferred solution: Full refund
User's recommendation: No new movies, you pay your selfs taking my money from M-pesa the only cash i had
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Access on my TV
- Good movies when the app doesnt restrict streaming
- App restricts streaming on tvs unable to allow adds
Preferred solution: Ability, as advertised, to view on my tv
User's recommendation: Demand Netflix fulfill it advertising.
Resolved: So I can access my account
Company fixed the issue and I have been provided with apology. They actually didn't do anything, I was able to finally figure out what was wrong with it and fixed it myself.
My ongoing issue with them is when I first get into the app and try to look for something to watch or start to watch something, it freezes . I have to log out and start all over. It just gets annoying to have to go through that every single time you wanna watch something.
I don't understand why. None of my other channels or sites do that.
Preferred solution: Be able to watch Netflix on the TV that is in the same room I am in.. I don't think that's a lot to ask for. Don't want to watch it in every room at the same time.
User's recommendation: Make sure you have a good job or career so you can afford to have a channel in every room of the house if you want to watch it. It's sad for people like me on a limited income have to bow down to their policies and just line their pockets with
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Netflix/ max promo
Preferred solution: I'd love to get a good deal on a yearly subscription of Netflix for this inconvenience. I'm just very happy I caught this on time and that I was alert enough to know the difference
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Verified Reviewer
I canceled my service and still getting billed. I got billed twice the same day.
- There are no pros
- Not enough good movies
Preferred solution: Full refund
User's recommendation: I would never recommend Netflix
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Verified Buyer |
Kuwait City, Al Asimah Governorate
Account
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Verified Reviewer |
Tel Aviv, Tel Aviv
Resolved: הלילה פתחתי חשבון חדש דרך האייפון, גם לטלוויזיה שלי, בטלויזיה אני לא מצליח להתחבר, באייפון אני מחובר
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Why they charge me.
Can’t reach customer service team
Preferred solution: Full refund
Unexpected charge
- Low monthly payments
- Easy access on my smart tv
- It has some unique shows that i like but can live without
- Payment issue
- Better customer service
- Customer service
Preferred solution: Full refund
User's recommendation: Not at this moment
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I dont even have a account i was trying to set up a account. And when I put my card number in it said account confirmed it charged my card $7.55 each time but wouldn't verify my phone number.
Thanks